Going Vertical: How Emergency Departments Are Using a New Care Model to Improve Patient and Provider Experiences
Hospital emergency departments continue to experience high patient volumes, which have been trending upward in recent years (Laglands). A new care model that hospitals can use to respond to increasing volumes is a Vertical Care Unit (VCU). In the VCU model, patients with lower acuity levels who have nonemergent complaints can be treated more quickly […]